Get Hardware or Software Support

Student Technology Support (STS) is a free service for Emory students providing technical support and assistance for a variety of issues on student-owned devices.

STS helps students with services such as:

  • Configure EmoryUnplugged connectivity on capable laptops and personal devices.
  • Install or reinstall operating systems.
  • Scan for and remove computer viruses and other types of malware.
  • Install a suite of anti-spyware solutions to combat future infections.
  • Assist with general operating system troubleshooting.
  • Install the latest hardware drivers for your machine.
  • Uninstall programs that pose security risks to your computer, including P2P software.
  • Diagnose hardware problems and assist with repairs.
  • Assist with most devices that are not compatible with EmoryUnplugged but are compatible with EmoryGuest.

For more information, how-tos and hours, please visit the Student Technology Support page.

Faculty/Staff needing technical support: please call the University Service Desk at 404-727-7777 or visit


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Student Technology Support